Terms & Conditions

• Members must be at least 16 years of age.
• Minors (16-18 years) require written parental consent.
• All membership fees must be paid upfront or as per the agreed payment plan.

• Members must be physically fit and free from any medical conditions that could be aggravated by exercise.
• You are responsible for disclosing any health issues to our staff.
• A fitness consultation is advised before beginning any new routine.

• Use equipment properly and return all weights after use.
• Report any damaged equipment to staff immediately. Do not attempt to fix it yourself.

• Membership can be frozen for up to 30 days for medical reasons or travel upon submission of valid proof.
• No refunds will be provided for early termination unless approved by management under special circumstances.

• Access is granted only during operational hours. Unauthorized entry outside these hours is prohibited.
• Members must check in at the front desk or use their fingerprint/scanner for entry.
• Sharing your access credentials with others may lead to membership termination.

• Only certified trainers affiliated with Train-Era Fitness Club may offer training services inside the gym.
• Booking for group classes and personal training sessions must be done in advance.
• Missing 3 sessions without prior notice will result in a deduction of 1 day from your membership.

• We are not responsible if any injury happens to the customer on our premises because of the workouts.
• Members use the facility at their own risk. We recommend locking valuables in the lockers provided.

• Terms and conditions are subject to change. Any updates will be notified via email or notice boards.
• Continued use of the gym signifies your acceptance of any changes.

By enrolling as a member or using Train-Era facilities and services, you acknowledge and agree that participation in physical exercise involves risks, including but not limited to muscle strains, sprains, falls, cardiovascular complications, or other injuries. You voluntarily assume full responsibility for all such risks, whether foreseeable or not.

Train-Era Fitness Club LLP, its directors, employees, contractors, and trainers shall not be held liable for any injury, illness, accident, or death arising out of or in connection with the use of our premises, equipment, or programs. Members expressly release and discharge Train-Era from all claims, demands, or causes of action related to their participation.

You represent and warrant that you are in good physical and mental health and free from any condition that may prevent safe participation in exercise activities. If you have any pre-existing conditions (including but not limited to heart disease, high blood pressure, diabetes, orthopedic issues, pregnancy, or recent surgery), you must obtain written medical clearance before engaging in workouts.

Train-Era reserves the right to restrict, suspend, or terminate membership if medical clearance is not provided, or if continued participation poses a risk to your health or safety.

In case of a medical emergency within our premises:

• First aid will be administered by trained staff, and professional medical services will be contacted immediately.
• Members authorize Train-Era staff to arrange emergency medical treatment on their behalf if required.
• All expenses relating to medical treatment, ambulance, or hospitalization shall be the sole responsibility of the member.
• Members are required to keep their emergency contact information up to date with the gym.

All personal data collected will be processed in compliance with the Information Technology Act, 2000, and applicable Indian data protection laws.

Data will be retained for the period necessary to fulfill the purpose of collection, not exceeding membership duration plus three (3) years, unless required by law.

Upon termination of membership, personal data may continue to be retained for audit, legal, or regulatory purposes.

Members cannot demand deletion of financial transaction records or legally mandated documents.

All programs, training plans, fitness content, videos, branding, and promotional materials are the exclusive intellectual property of Train-Era Fitness Club LLP.

Any unauthorized use, reproduction, resale, distribution, or sharing of such content is strictly prohibited and may result in legal action including civil and criminal remedies under applicable laws.

Members agree not to record, duplicate, or misuse any in-gym training sessions or content provided through our digital platforms.

Train-Era shall not be liable or deemed in breach of contract for failure or delay in performing obligations due to events beyond reasonable control, including but not limited to natural disasters, fire, flood, epidemic, pandemic, acts of God, government restrictions, strikes, equipment failure, or facility damage.

In such circumstances, Train-Era may suspend, freeze, or modify memberships at its sole discretion, and members shall not be entitled to claim refunds or compensation.

These Terms, Policies, and any disputes arising therefrom shall be governed by and construed in accordance with the laws of India.

The courts of Hyderabad, Telangana shall have exclusive jurisdiction over all matters and disputes related to Train-Era Fitness Club LLP.

We value your feedback. For queries, complaints, or suggestions, please reach out to our front desk or email us at help@tefc.fit.